What are your shipping rates?
We offer free shipping on all orders within the contiguous United States. We
offer shipping to Hawaii and Alaska with a surcharge. An operator will call
you to discuss our shipping charges to those states.
Where do you ship?
Currently, JustAttends ships within the continental United States. However a
shipping charge will apply for Alaska and Hawaii.
How long will it take for my order to arrive?
All orders placed before 2 pm should arrive in 2 to 3 business days.
Are credit card transactions safe?
JustAttends.com has partnered with the most secure credit card processing
service providers on the planet (available to us in the United States). Take
a look at the browser address bar, the “https” that appears when you enter into
an SSL “session” (technology speak when you begin to work with us on a secure
channel) is more secure than a phone call. JustAttends and our providers make
sure every transaction made on our website is absolutely safe. If an unauthorized
charge to your card is ever made from our site to you, you will not pay a dime
to us.
According to the Fair Credit Billing Act, your bank cannot hold you liable for
more than $50.00 of fraudulent charges. If your bank does hold you liable for
any of this $50.00, JustAttends will cover the entire liability for you, up
to the full $50.00. This coverage applies only if the unauthorized use of your
credit card resulted through no fault of your own from purchases made at on
the JustAttends site while using our SSL or secure server link (https).
Whenever you think an unauthorized charge is made on your credit card, make
sure you notify your provider as soon as you can and follow their rules to ensure
that you are covered. For information please visit the FTC
website.
How do I return something to JustAttends?
If you need to return merchandise please call 1-800-322-2721. Please see
our RETURN
POLICY for more information.
Can I get a personal reply to my question?
When you make an inquiry on our website, our JustAttends specialist will
contact you via email or phone as soon as they can.
What is the Fits Your Profile Plan?
The Fits Your Profile Plan is an automatic reorder plan designed to add
an additional level of convenience.
If you have further questions, please use our
contact us form
OR send us an email at support@justattends.com
