Customer Service

What are your shipping rates?

We offer free shipping on all orders within the contiguous United States under the following conditions

  • Carts with More than 2 Items
  • Recurring Orders

All other single-unit (not single case-pack) orders are charged $4.95 per order.

We offer shipping to Hawaii and Alaska with a minimum $40.00 surcharge. An operator will call you to discuss our shipping charges to those states.

Where do you ship?

Currently, JustAttends ships within the continental United States. However a shipping charge will apply for Alaska and Hawaii.

How long will it take for my order to arrive?

All orders placed before 2 pm should arrive in 3 to 4 business days for orders east of the Mississippi and 5-8 business days to the west.

Are credit card transactions safe? has partnered with the most secure credit card processing service providers on the planet (available to us in the United States). Take a look at the browser address bar, the “https” that appears when you enter into an SSL “session” (technology speak when you begin to work with us on a secure channel) is more secure than a phone call. JustAttends and our providers make sure every transaction made on our website is absolutely safe. If an unauthorized charge to your card is ever made from our site to you, you will not pay a dime to us.

According to the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, JustAttends will cover the entire liability for you, up to the full $50.00. This coverage applies only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at on the JustAttends site while using our SSL or secure server link (https).

Whenever you think an unauthorized charge is made on your credit card, make sure you notify your provider as soon as you can and follow their rules to ensure that you are covered. For information please visit the FTC website.

How do I return something to JustAttends?

If you need to return merchandise please call 1-800-322-2721. Please see our RETURN POLICY for more information.